Before booking an appointment with one of our clinicians, it may be worth looking at our self-referrals to check if a surgery appointment is needed for the service you require.

For advice on how to make the most of your appointment, please see our One Appointment, One Problem – Make the Most of Your Appointment page.

How to Book an Appointment

You can make an appointment in the following ways:

When booking an appointment by telephone, the Receptionist will ask you to briefly describe the nature of your problem. For more information, read our Why Does the Receptionist Need to Ask What is Wrong with Me? page.

Online Services

If you would like to use our online appointment booking, you will need to register with us first.

You can complete our Register for Online Services form. Please note that you may be required to show some form of identification before your details can be released. Proof of photo identification which will be accepted are:

  • Passport
  • Driver’s licence
  • National ID
  • Employee ID

After you have received your registration letter you will be able to access the system.

You can make one GP appointment up to 2 weeks ahead. The complexity of our appointments system means that only routine 10 minute GP appointments can be booked online.

For all other appointments, please contact the surgery directly. This applies to:

  • Five minute urgent GP appointments
  • Double (or longer) appointments
  • All practice nurse and health care assistant appointments
  • Appointments involving both GP and nurse
  • Blood pressures
  • Cervical screening
  • Ante and post natal examinations

Out of Hours / Extended Access

If you need to see a doctor when your GP practice is closed please telephone 01372 738373.

Telephone lines are open bewtween 18:00-21:00, each weekday and 09:00-13:00, Saturday and Sunday, to make an appointment in a local GP hgub.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

You can do this by completing our Cancel an Appointment form.