We are unfortunately aware and sorry that our patients are finding it increasingly difficult to get the appointments and services that you would like and expect from us. This is frustrating for us too and we would like to explain the reasons why if we can, as well as assure that we are trying very hard to make sure that we provide you with the best possible care.
As regularly reported in both the National and Local News, you will no doubt be aware that the NHS is under extreme pressure, mainly due to the uphill financial struggle and the increasing amount of patients joining the health service. People are living longer and living with more complex health needs. Unfortunately the investment in general practice has reduced whilst the workload has sharply risen and all these facts add to the pressure of the amount of appointments your GP can safely offer.
Despite all of this, Tadworth Medical Centre are completely committed to providing our patients with the best possible service that we can offer and are always looking for ways to improve where we can. We feel very lucky to have recently recruited our Nurse Practitioner, who is able to work alongside the doctors and offer treatment for your minor medical problems as well work as a Practice Nurse. We are also now offering both early morning and evening routine appointments on certain days to try and help patients who need to see a doctor but have commitments during the normal working day.
We all want the NHS to continue and we work hard to make sure this happens. The NHS is there for us all to use responsibly. Please think about where you can get the most appropriate help for your needs. There are excellent local pharmacies who are able to provide advice, support and over the counter treatments where they can as well as the non emergency NHS 111 telephone service.
Patients may call 111 and speak to a trained advisor who will assess and direct you to the best medical for you.
Thank you for taking the time to read this, help us to make sure we are available when you need us most. More importantly, please be assured that as your GP Practice, all at Tadworth Medical Centre are here to help you with your medical needs.